The best way to contact Dr. McNamee is to send a secure message through the patient portal. Dr. McNamee is seldom able to answer the phone directly, though she does check voicemails frequently.

Dr. McNamee may contact you via text message in certain situations. Your electronic signature to the “General Policies” from through the Luminello patient portal includes your consent to receive these texts at the phone number you provide. Please note that any communications with this office may become part of your medical record.

Megan McNamee, MD pllc is not a 24/7 crisis service facility. For a list of 24/7 walk-in clinics, please go to www.coloradocrisisservices.org, or call Colorado Crisis Services at 1-844-493-8255, or text TALK to 38255.

Alternatively, you can call the Suicide and Crisis Lifeline at 9-8-8, or use this website text 988lifeline.org/talk-to-someone-now/. 

If you are having a medical or mental health emergency go to the nearest emergency room, or call 9-1-1 

If Dr. McNamee is out of town, the office voicemail will explain how to contact the psychiatrist on-call. If you run out of your medication, ask your pharmacy to provide you with a three-day emergency supply (they will typically do this for non-controlled substances).

New patients are typically seen within the first month after the initial evaluation, and then generally monthly until psychiatric symptoms are stable at which time patients are then seen as medically necessary (a minimum of quarterly). Follow-up appointments are scheduled for 25-50 minutes.

• up to $375 for a 90-minute evaluation intake interview

• $150 for 25-minute medication follow up services

• $200 for 50-minute medication or therapy follow up services

Extended phone support and document preparation are charged at $50 per 15 minutes.

Please let Dr. McNamee know if you have any questions about billing or fees; it is best to talk about problems or concerns before they feel unmanageable.

To remain an active patient, you must attend at least one appointment with Dr. McNamee quarterly unless otherwise mutually agreed upon exceptions have been established. If 90 days have passed with no contact, or if you have missed three appointments or 2 sequential appointments, we may initiate the discharge process.

Medical and psychiatric treatments can provide significant benefits, but they also pose risks. You will be given information about these during your care. Dr. McNamee is optimistic that you can feel better, but cannot guarantee that you will have any specific outcome or that a particular treatment will be safe or effective for you personally.

To improve the safety and success of your treatment, you will likely be required to sign authorizations for Dr. McNamee to speak with your other providers, such as your therapist, your previous psychiatric prescriber, primary care provider, or other specialty medical providers.

Dr. McNamee is aware that confidentiality is a prerequisite for your trust. You are welcome to review the HIPAA privacy practices. In the following situations, we are legally required to reveal treatment information:

• If you pose an imminent physical danger to yourself or someone else

• If we suspect child or elder abuse

• If compelled to do so by a court of law

At your request, we will also share information with your insurance company as necessary to process claims.

You will not be charged any fee if an appointment is cancelled more than 48h prior to the scheduled appointment.

If you cancel your appointment within 48h of the scheduled appointment, there is a $50 fee as Dr. McNamee cannot fill that appointment time.

If you are more than 15min late for your appointment, you will need to reschedule the appointment, and you will be charged the fee for the scheduled appointment.

If you miss an appointment without contacting Dr. McNamee to cancel, you will be charged the full cost of the missed appointment ($150 for a 25 min session, $200 for a $50 min session).

Dr. McNamee participates in the Colorado Prescription Drug Monitoring Program (PDMP) to track controlled substance prescriptions from all providers to prevent misuse.

At this time Dr. McNamee conducts in-person appointments; telemedicine evaluation intakes are not offered under any circumstances. Dr. McNamee’s opinion rendered through experience is that in-person appointments generally support best outcomes. There may be very limited exceptions for telemedicine appointments when mutually agreed upon.

Your electronic signature to the “General Policies” form on the patient portal acknowledges you have read, understand, and consent to the terms detailed below in the event of a telemedicine appointment at some time during the course of your treatment with Dr. McNamee:

I understand that the video conferencing technology that will be used will not be the same as a direct client/health care provider visit due to the fact that I will not be in the same room as my provider. I understand there are potential risks to this technology, including interruptions and technical difficulties. I understand that my health care provider or I may discontinue the telehealth consult/visit if it is felt that the videoconferencing connections are not adequate for the visit or clinical situation. I understand that all confidentiality protections required by law or regulation will apply to my care. I will be informed and will inform of any other people who are present at either end of the telehealth encounter, and have the right to exclude anyone from either location. My healthcare provider will conduct telehealth visits in a confidential environment. I have the right to refuse or stop participation in telehealth services at any time and request alternate services such as an in-person appointment. However, I understand that equivalent in person services might not be available at the same location or time as telehealth services. If I do not want to receive health care services by telemedicine, it will not affect my right to future care or treatment. If an emergency occurs during a telehealth visit I should call 9-1-1, and stay on the video or telephone connection (as applicable) until help arrives. There will be no recordings or screen shots made of any telehealth visits.

Dr. McNamee, MD pllc does not contract with any insurance companies. Fees are charged to the payment card on file at the time of service. If you believe you are eligible for out-of-network benefits, you can download an invoice/superbill from the portal to submit to your insurance company.

Repeated failure to pay your balance will result in the initiation of termination of care unless a payment plan is in place. Ongoing failure to pay after termination may result in your account being referred to a collection agency. All delinquencies will be subject to outside collections and fees, such as court or attorney fees which may be associated with this. The delinquent party will then be responsible for all such fees. In such circumstance, Dr. McNamee may need to reveal your contact information as necessary for the collection process; therapy or treatment notes would not be given or shared with such collection agency.